Contact Us
If you have questions or need assistance, you’ve come to the right place. Our dedicated support team is here to help you navigate any issues related to the FanDuel Sports Network.
Getting Started
About FanDuel Sports Network
Recently, we made an exciting transition from Bally Sports to the FanDuel Sports Network. Our aim is to enhance your viewing experience by providing exclusive content and innovative features. We operate 16 Regional Sports Networks (RSNs) that deliver live broadcasts of local sports, including MLB, NHL, and NBA games. Our commitment is to bring you the best local sports coverage in the nation.
Frequently Asked Questions
Is FanDuel Sports Network the same as Bally Sports?
Yes, we have rebranded from Bally Sports to FanDuel Sports Network. While our networks and app have undergone this change, fans will continue to enjoy the same quality coverage, along with new features and content coming soon.
Did FanDuel acquire Bally Sports?
No, FanDuel and FanDuel Sports Network are operated by separate companies. We have partnered with FanDuel for a naming collaboration, but both entities will continue to function independently.
What’s the difference between FanDuel Sports Network and FanDuel TV?
FanDuel Sports Network comprises a group of RSNs that focus on live broadcasts of local sports. In contrast, FanDuel TV provides a platform for live racing, sports betting insights, and analysis from industry experts.
Why are we changing the network name?
This rebranding represents an evolution we believe will enhance our business. While the transition focuses on the name change, we are also working on advancements that will improve your sports viewing experience.
What changes can viewers expect?
Viewers can anticipate a fresh visual identity, including new logos and colors, as well as an updated tone of voice in our communications.
I can’t find my local Bally Sports channel. What happened?
As part of our rebranding, RSN names have changed. For instance, Bally Sports North is now FanDuel Sports Network North. Your familiar programming remains intact despite the name change.
Will channel numbers remain the same?
Yes, the channel numbers for our regional networks will not change.
How can I download the new FanDuel Sports Network app?
The Bally Sports app has been updated to the FanDuel Sports Network app. If you have automatic updates enabled, your app will transition seamlessly. Otherwise, a forced update will occur when you attempt to access the old app.
Will my login information change?
If you previously used Bally Sports, your login credentials will remain the same. Subscribers who accessed Bally Sports through their TV provider can continue using their existing usernames and passwords to stream content on the FanDuel Sports Network.
I have a FanDuel account for betting or fantasy. Can I use that login for the Sports Network?
Unfortunately, no. FanDuel and FanDuel Sports Network are separate entities, and you will need to use your Bally Sports login to access live local games. New users can sign up for streaming services where FanDuel Sports Network is available.
What happened to the Bally Sports app?
The Bally Sports app has been transformed into the FanDuel Sports Network app. If the update hasn’t occurred, check your app store for available updates or consider deleting the old app and downloading the new one.
Will subscription pricing change after rebranding?
There will be no changes to the subscription pricing or payment terms as part of this transition. If any adjustments are made in the future, we will ensure that you are informed well in advance.
Will programming change with the rebranding?
Your favorite local programming, including NBA, NHL, MLB, and WNBA games, will remain the same. However, the partnership with FanDuel opens new opportunities for expanded content offerings.
What should I do if the FanDuel Sports Network app isn’t working?
If you’re experiencing issues, you can:
- Visit our support page for assistance.
- Send an email to our support team for help.
Can I place bets or win prizes through the app?
Currently, FanDuel Sports Network does not include betting or gaming features within the app. If that changes, we will keep our customers informed.
Do I need separate accounts for FanDuel and FanDuel Sports Network?
Yes, you will need to create an account for each service, as they are independently operated with distinct offerings.
Need Further Assistance?
Our support team is available for live assistance from 11 AM to 1 AM EST, seven days a week. Reach out to us via chat or email, and we will be happy to help you!